Shipping Policy

Fast and on-time delivery for 95% of orders is the goal that Living Stone Fashion’s operations team is aiming for. Customers believe in Living Stone Fashion, we will do it in 2023!

Currently, Living Stone Fashion is a major partner with one of the reputable delivery units which is USPS.

Turn around

Orders usually process within 2-3 business days, and plus 4-8 business days for delivery.

Orders are processed and shipped within Monday – Saturday 8am – 6pm.

However, currently due to the influence of the Covid 19 epidemic, the delivery time in some places may be longer than expected, hope you could understand for Living Stone Fashion!

Carriers

We use USPS – USPS First Class Package to deliver your orders.

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

Shipping costs $4.99 for every order.

Cancellations:

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Parcels Damaged In Transit:

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

CONTACT US

Address: Thon Tien Ba, Quynh Tho, Quynh Phu, Thai Binh, Viet Nam

Phone: 0818680861

Email: [email protected]

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